Getting it Right

Our goal is to get it right for you the customer. The right training, the right place, the right lecturer, the right price, and it must be right every time.

The staff ETT are trained to understand that time is money; and time away from your employer or your workplace costs money, so it is very important to us that you get what you paid for and hopefully a lot more.

What should you expect from ETT?

  • You can expect a polite service from a real person, and not an answering service with a menu of options that goes on for longer than you care to wait.
  • You can expect someone who will listen carefully, help quickly, and get back to you when they say they will.
  • You can expect someone who will be efficient and deal with your enquiry no matter how big or small.
  • You can expect to be impressed with our expert lecturers. They have been hired to provide you with the very best training available in their subject area.
  • You can expect a friendly welcome, a decent cup of coffee or tea and a nice lunch.
  • You can expect daily newspapers, Sky News service, comfortable seats and clean facilities.
  • You can expect to get your money back if you are not happy with our service.