FAQs

How do I obtain a replacement or duplicate certificate?

To request a replacement certificate, please download the NET Replacement Certificate Form. This must be completed and returned (including payment) to the address given on the form. NET aim to process certificate requests within one week, and a next-day delivery option is available on the form.

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More FAQs

How can I book an assessment re-sit?

Please contact our Training and Assessment Coordinator if you need to resit any part of your AM2 test.

How much does an assessment or re-sit cost?

I have not received my results. Where do I go for help?

Please note that NET cannot provide candidate results over the phone.

I’ve received my results and wish to query the marks I’ve be...

Please contact our Training and Assessment Coordinator. If you are not satisfied with the assessment outcome and believe that you have grounds for an appeal..

Is there any preparation I can do prior to taking my assessm...

Before registering for an assessment, the Candidate Self-Assessment Checklist must be completed and signed by you as the candidate, your employer and your...